The Surrey Hotel - Auckland

ex. Quality Inn West End

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Surrey Hotel - Auckland

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Business center

Overview

The Surrey Hotel is set in a shopping area of Auckland next to Auckland Zoo, Sky Tower and Ponsonby.

The property boasts central location minutes away from Kingsland train station. The venue is set within 3 km from Auckland city center.

The hotel is surrounded by cafés, golf courses and a zoo.

The Surrey Hotel lies within 20 minutes’ drive to Auckland International airport.

Rooms

The Surrey Hotel offers 77 guestrooms appointed with climate control, a separate toilet, a dressing area, a refrigerator and wireless internet with all the sights of Auckland within easy access. Some rooms have the garden view. For more comfort towels, a hairdryer and a shower are provided.

Eat & Drink

Guests can share a meal in Yaruki Japanese Restaurant and Mc Donalds, located about 250 meters away.

A full breakfast is served at affordable prices. 

Services

This The Surrey Hotel offers a free private car park, a luggage storage and a designated smoking area.

Relax

A wellness center and a hot tub are available for guests' relaxation.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Free private parking is possible on site.

Number of rooms:   77.

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Facilities

General

  • Paid Wi-Fi
  • Free parking
  • Free on-site parking
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Bell staff/Porter
  • Car rental
  • Self-service laundry
  • Doctor on call
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Leisure/TV room

Room view

  • Garden view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Rollaway beds
  • Ironing facilities
  • Dining table

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Refrigerator

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel The Surrey Hotel - Auckland Auckland location
Show big map »

Hotel Address:

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

Get directions
City Center
  • Auckland
    1.6 mi
Airports
Train Stations
  • Auckland Art Gallery
    1.9 mi
  • Britomart
    2.2 mi
  • Bus stop
    400 ft
Restaurants
  • Yaruki Japanese Restaurant (cuisine: Japanese)
    800 ft
  • Mondial
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    77

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in New Zealand

Use Badge

Rooms and availability

The Surrey Hotel photos Room
Standard One-Bedroom Apartment
Bed type: Double bed or Queen-size bed
Size: 465 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard Apartment, 1 Bedroom, Garden View

Room facilities

    How to reach hotel

    hotel The Surrey Hotel - Auckland Auckland location
    Show big map »

    Hotel Address:

    465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

    Get directions
    City Center
    • Auckland
      1.6 mi
    Airports
    Train Stations
    • Auckland Art Gallery
      1.9 mi
    • Britomart
      2.2 mi
    • Bus stop
      400 ft
    Restaurants
    • Yaruki Japanese Restaurant (cuisine: Japanese)
      800 ft
    • Mondial
      800 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      77

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in New Zealand

    Use Badge

    The Surrey Hotel Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    What's nearby

    Tourist attractions

    • Auckland Town Hall - 1.6 mi
    • Aotea Centre - 1.6 mi

    Popular areas

    • City Center - 1.8 mi

    Places of interest

    • Auckland Council - 1.6 mi
    • SKYCITY Entertainment Group - 1.7 mi
    • Central City Library - 1.7 mi
    • Fletcher Construction Company Limited - 1.8 mi
    • ASB Bank Limited - 1.8 mi
    • ANZ Viaduct Events Centre - 1.8 mi
    • Air New Zealand Limited - 1.8 mi
    • Fonterra Co-op Group - 1.8 mi
    • OCS New Zealand - 1.8 mi
    • Westpac New Zealand - 1.8 mi
    • Landcare Research - 1.8 mi
    • Bruce Mason Centre - 1.8 mi
    • IAG New Zealand - 1.8 mi
    • ESR – Institute of Environmental Science and Research - 1.8 mi
    • Carter Holt Harvey Limited - 1.8 mi

    Train stations

    • Auckland Art Gallery - 1.8 mi

    Convention centers

    • ASB Showgrounds - 1.2 mi
    • The Civic - 1.6 mi
    • Aotea Square - 1.6 mi
    • SKYCITY Auckland Convention Centre - 1.7 mi

    Shopping areas

    • Museum of Transport Technology and Social History MOTAT - 3700 ft

    Monuments and Landmarks

    • K Road - 1.2 mi
    • Mount Eden Domain - 1.5 mi

    Museums

    • Museum of Transport, Technology and Social History (MOTAT) - 1.1 mi

    Parks

    • Eden Park Stadium - 3300 ft

    Business areas

    • Victoria Park Market - 1.6 mi

    Golf courses and Country clubs

    • Auckland Zoo - 1.1 mi

    Local attractions

    • Auckland Zoo - 1.1 mi
      Motions Rd, Auckland Central
    • Auckland Town Hall - 1.6 mi
      Aotea Square, Auckland Central
    • Ponsonby - 1.6 mi
      Auckland CentralNew Zealand
    • Mount Eden - 1.6 mi
      Access off Hillside Crescent, Auckland Central
    • Cathedral Church of St. Mary - 1.6 mi
      Parnell Rd. and St. Stephen's Ave., Auckland Central

    Restaurants nearby

    • Yaruki Japanese Restaurant - 800 ft

      Address: 385 Great North Rd
      Phone: (09) 838 4463

      70% likes this, based on 21 reviews
      Cuisine: Japanese

    • Mc Donalds - 1200 ft

      Address: Great North Rd, Grey Lynn

      74% likes this, based on 19 reviews
      Cuisine: New Zealand
      Price Range: USD 4 - USD 9

    • Black Salt - 2400 ft

      Address: 8-12 Todd Avenue
      Phone: 09 826 0060

    • Mondial - 800 ft

      Address: 549 Great North Rd
      Phone: 09 376 6682

      80% likes this, based on 25 reviews
      Price Range: USD 12 - USD 17

    • Citizen Park - 2300 ft

      Address: Kingsland

      73% likes this, based on 8 reviews
      Cuisine: Mexican

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      77

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in New Zealand

    Use Badge

    Hotels nearby
    Cities nearby

    The Surrey Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Surrey Hotel

    Average guest rating

    7.4out of 10
    Very good
    Based on 104 reviews

    Rating by category:

    Location
    7.0
    Rooms
    8.3
    Service
    8.0
    Value
    8.0

    Guest reviews

    • Group of friends
      4.4

      Nice area.

      The fact that there was no sky television available in your room. We had returned to the hotel early to watch the Rugby World Cup and were very disappointed. Also felt the prices charged were extremely high for the condition of the hotel which was very dated.

    • Single
      5.8

      In bathroom showerhead would not stay in place shaver point would not work above mirror light not working

    • Older travelers
      5.8

      Poor cleaning service, car park right next to the window, mouldy curtains, loud heating device, the white towels are repulsively grey- dirty looking (not dirty, though)

    • Single
      8.8

      Nice warm English Cottage feeling.

      No sport and music tv channels in the room. No radio for music I.E. a clock radio should have been enough.

    • Older travelers
      7.4

      Location to Eden Park

      Noisy Fan and the Ice Box needed a defrost.

    • Family with children
      10.0

      A good location for wot we were doing and very friendly and clean service.

    • Single
      8.4

      The pool

      1. I wish the pool was open earlier in the day - I would like to swim before breakfast & while I understand the need for quiet during the night, I don't think a quiet swim at 7 am is all that disturbing. 2. Even though I asked for a late checkout, the housekeeping staff knocked on my door 4 times even before the normal checkout time of 10am. 3. I would like more channels to be available on the tv.

    • Family with children
      3.8

      It was very central

      We chose The Surrey Hotel for its central location and it advertised a swimming pool and spa which our twins (13) couldn't wait to see. When we got there pool and spa was closed due to flooding. Very sad for the boys. When we asked when it will be open again we got a shroff replay maybe tomorrow maybe not. No we are sorry, no ice creme for the boys. Bad way of handling this situation.

    • Single
      7.4

      I found the staff to be excellent especially the restaurant staff. They were friendly and made me feel at home which is really good. I found the meals excellent and the full breakfast was really good value. The drinks in the hotel were very good value I felt and the hotel had a really good relaxed feel. The location of the hotel is good and is only a short trip into the city centre. It is also situated in a lovely quiet area of Auckland with good amenities close.

      As I was staying for 5 nights I found having to pay for laundry services was a bit steep. I felt this service could have been offered as part of the deal for long stay customers. Although I used the gym on 3 evenings during my stay I found some of the equipment outdated and in some cases broken completely. I also found the gym wasn't clean with large amounts of dust and dead flies lying on window boards. I also felt that the bedrooms weren't kept to the high standard they could have been and I found the carpets dirty in places.

    • Single
      7.8

      The position is very good

      The style room is very old, must to be renovate!

    • Family with children
      8.8

      the staff where very friendly and helpful. the facilities on site where great

      the comfort and family friendly spaces. its close locality to the city . havin a little shopping centre a walk away

    • Couple
      10.0

      The ability to cook our own food in the hot plate provided

    • Family with children
      8.8

      Great location, easy to get to everywhere we needed from. Close to local shops and supermarket. Nice easy stay.

    • Family with children
      3.4

      On arrival at the appointed checking in time (2pm) the room we were told would not be ready for another hour. We asked about food, and was directed to their bar, where we were told they stopped serving at 2pm. When we got to the room it smelt funny, and was freezing cold. The cleaner let herself in with her key without knocking. The ceiling in the bathroom had paintwork flaking off onto the floor. The bed was old and uncomfortable. We had to request a heater for the room it was so cold. The people in the room upstairs were very noisy, and due to no insulation between floors you heard everything. The kettle was dangerous as the flex got very hot when the kettle was boiling.. This is the worst hotel i have stayed in in the whole of NZ, and would never stay here again.

    • Family with children
      6.6

      convenient

      evening meal at $129 for 2 kids and 2 adults and expensive and not much to write home about

    How to reach hotel

    hotel The Surrey Hotel - Auckland Auckland location
    Show big map »

    Hotel Address:

    465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021

    Get directions
    City Center
    • Auckland
      1.6 mi
    Airports
    Train Stations
    • Auckland Art Gallery
      1.9 mi
    • Britomart
      2.2 mi
    • Bus stop
      400 ft
    Restaurants
    • Yaruki Japanese Restaurant (cuisine: Japanese)
      800 ft
    • Mondial
      800 ft
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of rooms:
      77

    Hotel Awards

    New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in New Zealand

    Use Badge