The Surrey Hotel - Auckland

ex. Quality Inn West End

465 Great North Road-Grey Lynn, Auckland, New Zealand, 1021  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Surrey Hotel - Auckland

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Business center

Overview

Offering a sundeck, a swimming pool and a patio, The Surrey Hotel lies in a shopping area of Auckland near to Auckland Zoo, Ponsonby and The Civic.

The property is set 15 minutes' walk from Viaduct Harbour, Museum of Transport Technology and Social History MOTAT and Auckland Buddhist Centre. The Surrey Hotel is within about 30 minutes' walk of the center of Auckland.

There are shopping centers and boutiques within a quick reach of the hotel.

A local bus stop is 350 meters away. The Surrey Hotel is easily accessible from Auckland International airport lying within 20 minutes' drive.

Rooms

The property comprises 77 en-suite rooms appointed with climate control, a separate toilet, a dressing area, a refrigerator and wireless internet as well as a microwave, kitchenware and coffee/tea makers. Some rooms feature views over Eden Park and Spring Park. They provide bathrooms with towels, a hairdryer and a shower.

Eat & Drink

The Surrey Hotel is 5 minutes’ walk from Yaruki Japanese Restaurant offering dishes of japanese and new zealand cuisine.

A full breakfast is served at affordable prices. 

Services

Guests are welcome to use free private parking, a luggage storage and a designated smoking area for general purposes and a business center, a copier and a conference room for business needs.

Relax

Spa facilities at The Surrey Hotel include a wellness center and a hot tub.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Free private parking is possible on site.

Number of rooms:   77.

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Facilities

General

  • Paid Wi-Fi
  • Free parking
  • Free on-site parking
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Bell staff/Porter
  • Car rental
  • Self-service laundry
  • Doctor on call
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Leisure/TV room

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Rollaway beds
  • Ironing facilities
  • Dining table

Bathroom

  • Shared bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel The Surrey Hotel - Auckland Auckland location
Show big map »

Hotel Address:

465 Great North Road-Grey Lynn, Auckland, New Zealand, 1021

Get directions
City Center
  • Auckland
    1.6 mi
Airports
Train Stations
  • Auckland Art Gallery
    1.9 mi
  • Britomart
    2.2 mi
  • Bus stop
    400 ft
Restaurants
  • Yaruki Japanese Restaurant (cuisine: Japanese)
    800 ft
  • Mondial
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    77

Hotel Awards

New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in New Zealand

Use Badge

Rooms and availability

The Surrey Hotel photos Room
Studio
Bed type: Double bed
Size: 270 sq. feet
Check Prices
  • Shower
— Less information+ More information
Room facilities
    The Surrey Hotel photos Room
    Two-Bedroom Apartment
    Size: 455 sq. feet
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      The Surrey Hotel photos Room
      One-Bedroom Apartment
      Bed type: Double bed or Queen-size bed
      Size: 465 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Standard Apartment, 1 Bedroom, Garden View

      Room facilities
        The Surrey Hotel photos Room
        Family Room
        Bed type: Double bed
        Size: 420 sq. feet
        Check Prices
        • Shower
        — Less information+ More information
        Room facilities
          The Surrey Hotel photos Room
          Deluxe Double Room
          Bed type: Double bed or Twin beds or Double bed
          Size: 220 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel The Surrey Hotel - Auckland Auckland location
            Show big map »

            Hotel Address:

            465 Great North Road-Grey Lynn, Auckland, New Zealand, 1021

            Get directions
            City Center
            • Auckland
              1.6 mi
            Airports
            Train Stations
            • Auckland Art Gallery
              1.9 mi
            • Britomart
              2.2 mi
            • Bus stop
              400 ft
            Restaurants
            • Yaruki Japanese Restaurant (cuisine: Japanese)
              800 ft
            • Mondial
              800 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  10 am
            • Number of rooms:
              77

            Hotel Awards

            New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in New Zealand

            Use Badge

            The Surrey Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Auckland Town Hall - 1.6 mi
            • Aotea Centre - 1.6 mi

            Popular areas

            • City Center - 1.8 mi

            Places of interest

            • Auckland Council - 1.6 mi
            • SKYCITY Entertainment Group - 1.7 mi
            • Central City Library - 1.7 mi
            • Fletcher Construction Company Limited - 1.8 mi
            • ASB Bank Limited - 1.8 mi
            • ANZ Viaduct Events Centre - 1.8 mi
            • Carter Holt Harvey Limited - 1.8 mi
            • Fonterra Co-op Group - 1.8 mi
            • OCS New Zealand - 1.8 mi
            • Westpac New Zealand - 1.8 mi
            • Landcare Research - 1.8 mi
            • Bruce Mason Centre - 1.8 mi
            • NIWA – National Institute of Water and Atmospheric Research - 1.8 mi
            • IAG New Zealand - 1.8 mi
            • ESR – Institute of Environmental Science and Research - 1.8 mi

            Train stations

            • Auckland Art Gallery - 1.8 mi

            Convention centers

            • ASB Showgrounds - 1.2 mi
            • The Civic - 1.6 mi
            • Aotea Square - 1.6 mi
            • SKYCITY Auckland Convention Centre - 1.7 mi

            Shopping areas

            • Museum of Transport Technology and Social History MOTAT - 3700 ft

            Monuments and Landmarks

            • K Road - 1.2 mi
            • Mount Eden Domain - 1.5 mi

            Museums

            • Museum of Transport, Technology and Social History (MOTAT) - 1.1 mi

            Parks

            • Eden Park Stadium - 3300 ft

            Business areas

            • Victoria Park Market - 1.6 mi

            Golf courses and Country clubs

            • Auckland Zoo - 1.1 mi

            Local attractions

            • Auckland Zoo - 1.1 mi
              Motions Rd, Auckland Central
            • Auckland Town Hall - 1.6 mi
              Aotea Square, Auckland Central
            • Ponsonby - 1.6 mi
              Auckland CentralNew Zealand
            • Mount Eden - 1.6 mi
              Access off Hillside Crescent, Auckland Central
            • Cathedral Church of St. Mary - 1.6 mi
              Parnell Rd. and St. Stephen's Ave., Auckland Central

            Restaurants nearby

            • Yaruki Japanese Restaurant - 800 ft

              Address: 385 Great North Rd
              Phone: (09) 838 4463

              70% likes this, based on 21 reviews
              Cuisine: Japanese

            • Mc Donalds - 1200 ft

              Address: Great North Rd, Grey Lynn

              74% likes this, based on 19 reviews
              Cuisine: New Zealand
              Price Range: USD 4 - USD 9

            • Black Salt - 2400 ft

              Address: 8-12 Todd Avenue
              Phone: 09 826 0060

            • Mondial - 800 ft

              Address: 549 Great North Rd
              Phone: 09 376 6682

              80% likes this, based on 25 reviews
              Price Range: USD 12 - USD 17

            • Citizen Park - 2300 ft

              Address: Kingsland

              73% likes this, based on 8 reviews
              Cuisine: Mexican

            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  10 am
            • Number of rooms:
              77

            Hotel Awards

            New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in New Zealand

            Use Badge

            Hotels nearby
            Cities nearby

            The Surrey Hotel Reviews

            Guest reviews are submitted by our customers after their stay at The Surrey Hotel

            Average guest rating

            7.4out of 10
            Very good
            Based on 104 reviews

            Rating by category:

            Location
            7.0
            Rooms
            8.3
            Service
            8.0
            Value
            8.0

            Guest reviews

            • Group of friends
              4.4

              Nice area.

              The fact that there was no sky television available in your room. We had returned to the hotel early to watch the Rugby World Cup and were very disappointed. Also felt the prices charged were extremely high for the condition of the hotel which was very dated.

            • Single
              5.8

              In bathroom showerhead would not stay in place shaver point would not work above mirror light not working

            • Older travelers
              5.8

              Poor cleaning service, car park right next to the window, mouldy curtains, loud heating device, the white towels are repulsively grey- dirty looking (not dirty, though)

            • Single
              8.8

              Nice warm English Cottage feeling.

              No sport and music tv channels in the room. No radio for music I.E. a clock radio should have been enough.

            • Older travelers
              7.4

              Location to Eden Park

              Noisy Fan and the Ice Box needed a defrost.

            • Family with children
              10.0

              A good location for wot we were doing and very friendly and clean service.

            • Single
              8.4

              The pool

              1. I wish the pool was open earlier in the day - I would like to swim before breakfast & while I understand the need for quiet during the night, I don't think a quiet swim at 7 am is all that disturbing. 2. Even though I asked for a late checkout, the housekeeping staff knocked on my door 4 times even before the normal checkout time of 10am. 3. I would like more channels to be available on the tv.

            • Family with children
              3.8

              It was very central

              We chose The Surrey Hotel for its central location and it advertised a swimming pool and spa which our twins (13) couldn't wait to see. When we got there pool and spa was closed due to flooding. Very sad for the boys. When we asked when it will be open again we got a shroff replay maybe tomorrow maybe not. No we are sorry, no ice creme for the boys. Bad way of handling this situation.

            • Single
              7.4

              I found the staff to be excellent especially the restaurant staff. They were friendly and made me feel at home which is really good. I found the meals excellent and the full breakfast was really good value. The drinks in the hotel were very good value I felt and the hotel had a really good relaxed feel. The location of the hotel is good and is only a short trip into the city centre. It is also situated in a lovely quiet area of Auckland with good amenities close.

              As I was staying for 5 nights I found having to pay for laundry services was a bit steep. I felt this service could have been offered as part of the deal for long stay customers. Although I used the gym on 3 evenings during my stay I found some of the equipment outdated and in some cases broken completely. I also found the gym wasn't clean with large amounts of dust and dead flies lying on window boards. I also felt that the bedrooms weren't kept to the high standard they could have been and I found the carpets dirty in places.

            • Single
              7.8

              The position is very good

              The style room is very old, must to be renovate!

            • Family with children
              8.8

              the staff where very friendly and helpful. the facilities on site where great

              the comfort and family friendly spaces. its close locality to the city . havin a little shopping centre a walk away

            • Couple
              10.0

              The ability to cook our own food in the hot plate provided

            • Family with children
              8.8

              Great location, easy to get to everywhere we needed from. Close to local shops and supermarket. Nice easy stay.

            • Family with children
              3.4

              On arrival at the appointed checking in time (2pm) the room we were told would not be ready for another hour. We asked about food, and was directed to their bar, where we were told they stopped serving at 2pm. When we got to the room it smelt funny, and was freezing cold. The cleaner let herself in with her key without knocking. The ceiling in the bathroom had paintwork flaking off onto the floor. The bed was old and uncomfortable. We had to request a heater for the room it was so cold. The people in the room upstairs were very noisy, and due to no insulation between floors you heard everything. The kettle was dangerous as the flex got very hot when the kettle was boiling.. This is the worst hotel i have stayed in in the whole of NZ, and would never stay here again.

            • Family with children
              6.6

              convenient

              evening meal at $129 for 2 kids and 2 adults and expensive and not much to write home about

            How to reach hotel

            hotel The Surrey Hotel - Auckland Auckland location
            Show big map »

            Hotel Address:

            465 Great North Road-Grey Lynn, Auckland, New Zealand, 1021

            Get directions
            City Center
            • Auckland
              1.6 mi
            Airports
            Train Stations
            • Auckland Art Gallery
              1.9 mi
            • Britomart
              2.2 mi
            • Bus stop
              400 ft
            Restaurants
            • Yaruki Japanese Restaurant (cuisine: Japanese)
              800 ft
            • Mondial
              800 ft
            Hotel information
            • Check-in:
              from  2 pm
            • Check-out:
              until  10 am
            • Number of rooms:
              77

            Hotel Awards

            New ZealandHOTEL AWARDSHighly RecommendedAucklandThe Surrey Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in New Zealand

            Use Badge